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Returns and Disclaimers All waterfiltersupply.com brand filters are 100% satisfaction guarantee or your money back. You must first obtain a Return Merchandise Authorization (RMA) number by emailing us at waterfiltersupply@yahoo.com or by calling our Customer Service (800) 828-1515. All refund amounts will be based on the manufacturer's warranty policy. Refunds may take up to 10 business days to process once we receive the return item. To ensure the safe return of your return merchandise, please ship with tracking capabilities such as UPS or United Postal Service Priority Mail. |